SHIPPING AND RETURNS
You have 14 days from receiving the order to change your mind and return the purchased products. You will have to send us the products to be returned via courier or postal service and communicate your decision by email. As soon as we have received the products and verified their integrity, we will refund the full amount of the returned goods. Alternatively, you can choose to change color and/or size and we will send you the goods at our expense. Before returning the goods, make sure that the items have not been worn, washed and are not damaged. All items must be returned with the original packaging, including the tags the item came with. Digital gift cards cannot be returned. For more information contact us at customerservice@casagin.it
Customized Products:
Based on the art. 59, letter C of the Consumer Code eliminates the right of withdrawal in cases where the goods sold are made to measure or "personalised" based on the choices of the end customer.