Shipment

We ship worldwide

You can choose to collect your order at our offices in via Leonardo da Vinci n. 1, Sant’Angelo di Piove (PD), Italy or receive it directly to your home.

Shipping takes place via Express Courier: you will receive your package within 3-5 working days from the date of confirmation of your order.

FREE shipping in Italy for orders over € 50, otherwise at a fixed cost of € 7. FREE shipping in Europe for orders over € 100, otherwise at a fixed cost of € 15. Shipping to the rest of the world at a fixed cost of € 25.

By paying by bank transfer, the products will be shipped only after verifying that the amount have been credited to the company’s current account. At the current state of the banking system, the transferred amount is credited to the beneficiary’s current account no earlier than 3/5 working days from the date of its execution.

For more information, see our Returns and refunds page.

At the time of delivery, your presence or that of your representative or trusted person is required to verify that:
– the packaging is intact, not damaged or wet or in any case compliant with the standard characteristics of the same;
– that the number of packages received corresponds to what is stated on the order confirmation. Any disputes regarding the non-integrity of the packaging and their number must be immediately raised to the carrier; in the absence of these, the products are considered delivered correctly.

When the courier picks up your order at our warehouses, you will receive a protected notification at the e-mail address or telephone number indicated on the order form, and with a few steps you can, if you wish: monitor delivery with the tracking number provided or choose to receive the shipment at a branch of the Courier.

If no one is present at the time of delivery, the Courier will leave a paper notice with indications on the nearest collection point where to collect your order. The products will remain at the collection point for a total of 10 days within which you are required to collect the package. After this time the products will be returned to the Company. The Company will refund you the value of the order, retaining any Shipping Costs and those incurred for returning the Products to the Company.

 


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